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Book Cover
E-book
Author Bibbo, Danielle, author

Title Employing Wiki for knowledge management as a collaborative information repository : an NBC Universal case / Danielle Bibbo, James Michelich, Eric Sprehe, Young Eun Lee
Published London : Palgrave MacMillan UK, 2012

Copies

Description 1 online resource : illustrations
Series SAGE Business Cases
SAGE Business Cases
Summary The Web 2.0 era is nourished by the emergence of collaboration-conducive web applications, such as blogs, social networks, and wikis. Among these, Wiki has particularly revolutionized the way information is created and shared within a wide variety of organizations, such as educational institutions, research centers, and business enterprises. The technically undemanding nature of Wiki alleviates the burden of mastering cumbersome or complicated technologies, thereby encouraging personnel to share and archive valuable tacit knowledge with other members of the organization. As a result, Wiki helps mitigate the reluctance of members to share knowledge, resolving one of the most pronounced challenges in managerial efforts to capture, transfer, and store knowledge for the firm. This case study presents the inception of a wiki by the NBC Universal Software Engineering and Delivery Team and the expansion of the wiki to other departments in the firm, in particular to Peacock Productions, which specializes in programming of documentary TV programs. The Peacock Productions case demonstrates that Wiki can be a powerful tool for managing knowledge in business corporations, which must adapt quickly to changing market demands
Notes Originally Published InBibbo, D., Michelich, J., Sprehe, E., & Lee, Y. E. (2012). Employing Wiki for knowledge management as a collaborative information repository: An NBC Universal case. Journal of Information Technology Teaching Cases, 2, 17-28
Bibliography Includes bibliographical references and index
Notes Description based on XML content
Subject NBCUniversal -- Case studies
Information technology -- Management -- Case studies
Wikis (Computer science)
wikis.
Information technology -- Management
Wikis (Computer science)
Genre/Form Case studies
Case studies.
Études de cas.
Form Electronic book
Author Michelich, James, author
Sprehe, Eric, author
Lee, Young Eun, author
ISBN 9781529720013
152972001X