Title Quality of rail freight service : the customer's perspective / Bureau of Transport and Communications Economics

Published Canberra : Australian Govt. Pub. Service, 1997

Copies

Location	Call no.	Vol.	Availability
W'PONDS	385.24 Aus/Qor		AVAILABLE

Description xvi, 94 pages ; 25 cm Series Report / Bureau of Transport and Communications Economics, 1034-4152 ; 96 Report (Australia. Bureau of Transport and Communications Economics) ; 96 Analysis Consumer expectations Quality control Rail freight Service delivery Surveys Notes "The principal author of the report was Pat McNamara..." --p. iii AGPS cat. no. 9610170 Bibliography Bibliography: pages 93-94 Notes Report (Australia. Bureau of Transport and Communications Economics) no:96 1934-4152 Subject Railroads -- Freight -- Australia. Railroads -- Australia -- Management. Author McNamara, Pat, 1894-1966. Australia. Bureau of Transport and Communications Economics. LC no. 97242803 ISSN 1034-4152 ISBN 064439823X

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