| Description |
1 online resource |
| Series |
International Series in Advanced Management Studies |
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International series in advanced management studies.
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| Contents |
Intro -- Contents -- The Evolution of the Sustainability Mindset in Retailing and Service Management -- References -- Corporate Social Responsibility: A Longitudinal Analysis in the Retail Sector -- 1 Introduction -- 2 Methodology -- 2.1 Sample, Data Collection and Analysis -- 2.2 Conceptual Model Developed -- 3 2012-2018 CSR Report: Longitudinal Analysis -- 3.1 Company: Internal Organization -- 3.2 Company: Family, Social, and Stakeholder Context -- 3.3 Products and Assortments: Relations with Suppliers and Degree of Control -- 3.4 Products and Assortments: Consumer Protection |
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3.5 Products and Assortments: Communications Policies -- 3.6 Social Commitment: Charities, Community Services, and Educational Initiatives -- 3.7 Environmental Commitment: Energy Saving, Emissions, Waste, and Recycling -- 4 Conclusions -- References -- Perceived Corporate Social Responsibility and Job Satisfaction in the Retail Industry: A Systematic Literature Review and Rese... -- 1 Introduction -- 2 Retail Industry in the CSR Framework -- 3 Methodology -- 4 Results -- 4.1 The Relationship Between Corporate Social Responsibility (CSR) and Job Satisfaction (JS) |
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4.2 Construct Operationalization, Context and Moderators -- 5 Linking Employees ́Perceived CSR to the Service Profit Chain in the Retail Industry -- 6 Some Elements for Discussion and Conclusion -- References -- Corporate Social Responsibility in the Banking Industry: An Overview -- 1 Introduction -- 2 Corporate Social Responsibility in the Banking Industry -- 2.1 From the Shareholder Theory to the Stakeholder Theory Perspective -- 2.2 Why Do Banks Adopt Corporate Social Responsibility Policies? -- 3 An Explorative Analysis -- 3.1 Sample |
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3.2 Best Corporate Social Responsibility Practices in the Banking Industry -- 3.3 How Widespread are Corporate Social Responsibility Practices in the Banking Industry? -- 4 Conclusions -- References -- The World of Changes: COVID-19ś Impact on the Retail Path Towards Sustainability -- 1 Introduction -- 2 Novelties in the EU Policy Framework to Recover from COVID-19 -- 3 The Time of the Pandemic for Retail Sustainability Turnover -- 4 Retailers ́Approach to Corporate Social Responsibility -- 5 Conclusions -- References |
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Online Shopping and Sustainability. Willingness to Pay a Contribution to Offset Environmental Pollution -- 1 Introduction -- 2 Theoretical Framework and Conceptual Model -- 2.1 NAM -- 2.2 Sustainable and Environmental Drivers -- 2.3 Emotional and Attitudinal Drivers -- 3 Methodology -- 4 Results -- 4.1 Measurement Model -- 4.2 Structural Model -- 5 Conclusions and Implications -- 6 Limitations and Future Research -- References -- Small Retailers in Small Towns: An Explorative Study on Shopping Behaviour for Improving Social Sustainability in an Urban Cen... -- 1 Introduction |
| Summary |
Companies and policy makers are prioritizing environmental, social, and governance goals as part of their strategies. Academic research has started to focus on these issues, but many important matters require deeper investigation and reflection, especially in specific sectors. This book focuses on the sustainability issues within the retailing and services sectors. Starting the discussion around research-knowledge on CSR, the authors discuss the strategic aspects of managing sustainability in retailing and service companies and offer recommendations to effectively manage the marketing levers for sustainability. Readers will benefit from an in-depth analysis of the social responsibility practices of major retailers and their strategies. The authors also take an inside view of CSR by studying the angles of employee perception and job satisfaction, financial performance, and the more recent impact of COVID-19. Using this approach, they highlight the system of relationships existing between stakeholder-related concepts and organizational factors and how they affect sustainability strategy |
| Notes |
Online resource; title from PDF title page (SpringerLink, viewed September 27, 2022) |
| Subject |
Social responsibility of business.
|
|
Social responsibility of business
|
| Form |
Electronic book
|
| Author |
Luceri, Beatrice.
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|
Martinelli, Elisa
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| ISBN |
9783031120275 |
|
3031120272 |
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