| Description |
1 online resource (xiv, 262 pages) : illustrations (some color) |
| Series |
Tourism, hospitality & event management |
|
Tourism, hospitality & event management.
|
| Contents |
Intro -- Preface -- Reviewers -- Editorial Advisory Board -- Contents -- Trends in the Hospitality Industry: A Global Perspective -- 1 Introduction -- 2 Latest Trends Impacting Hospitality -- 3 Digital Transformation in the Hotel Industry -- 4 Final Considerations -- References -- Innovative Technology Applications in Hotel Businesses -- 1 Introduction -- 2 Theoretical Framework -- 3 Technologies Used in Hotel Businesses -- 4 Cloud Computing -- 5 Blockchain -- 6 Internet of Things (IoT) -- 7 Mobile Apps -- 8 Robots -- 9 Sensors -- 10 Sound Technology -- 11 Face Recognition Technology |
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12 Augmented Reality, Virtual Reality, and Metaverse -- 13 Sample Applications Used in Hotel Businesses -- 14 Conclusion -- References -- Does Virtual Hotel Shifting Realities or Just Daydreaming? A Wake-Up Call -- 1 Single-User Virtual Hotel -- 1.1 Virtual Hotel Simulators -- 1.2 Virtual Hotel Showrooms -- 1.3 Hotel Add-On Reality -- 1.4 Self-Guided Virtual Tour Hotel -- 2 Multiuser Virtual Hotel -- 2.1 Hybrid Co-working Space Hotel -- 2.2 Meta-version Hotels -- 2.3 Standalone Virtual Hotel -- References -- Selecting Robots to Take Over Tasks in Hospitality Settings: Joining Two Research Fields |
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1 Introduction -- 2 State of the Art of Commercially Available Hospitality Robots -- 2.1 Hospitality Robotics Categories -- 2.2 Insights on Commercially Implemented Hospitality Robotics -- 3 Scientific Literature on Hospitality Robotics -- 3.1 Robotics Research on Hospitality Robotics -- 3.2 Hospitality Research on Hospitality Robotics -- 3.3 Insights on the Scientific Literature on Hospitality and Robotics -- 4 Interaction Models -- 4.1 Food Delivery Robots Implemented Correctly -- 4.2 Food Delivery Robots Implemented Incorrectly -- 5 The Bigger Picture -- 5.1 Robotising Tasks |
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5.2 The Difference Between Human and Robot Tasks -- 5.3 Robots and the Infrastructure in Which They Operate -- 6 Discussion -- References -- Mapping Research Trends on Smart Tourism: A Bibliometric Analysis -- 1 Introduction -- 2 Research Methodology -- 2.1 Data Collection -- 2.2 Research Tools -- 3 Results and Discussion -- 3.1 Publication Trends on Smart Tourism Research -- 3.2 Top Productive Journals in the Smart Tourism Research Domain -- 3.3 A Most Influential Study in Smart Tourism Research (in Respect of Citations) -- 3.4 Most Productive Authors in the Smart Tourism Research Domain |
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3.5 Most Productive Country/Territory in the Smart Tourism Research Domain -- 3.6 Co-authorship Network -- 3.7 Most Frequently Occurring Keywords in the Smart Tourism Research Domain -- 4 Research Implications -- 5 Conclusion and Limitations -- References -- Big Data in Hotel Companies: A Systematic Literature Review -- 1 Introduction -- 2 Big Data and Tourism -- 3 Methods -- 3.1 Data Processing -- 4 Results -- 4.1 Quantitative Analysis -- 4.2 Content Analysis -- 4.2.1 Big Data Research Focus -- 4.2.2 Big Data Applications in the Hospitality Industry -- 5 Discussion and Conclusion -- References |
| Summary |
The hotel industry has gone through important transformations, not only in terms of management and operation but also in terms of interaction with consumers. Technological development and adaptation to the digital era have been one of the greatest challenges for hotels. This book aims to fill the gap in the literature in this specific area of the tourism sector and contribute to a better understanding of trends and challenges in the hotel industry on a global scale |
| Notes |
Online resource; title from PDF title page (SpringerLink, viewed June 19, 2023) |
| Subject |
Hospitality industry -- Management
|
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Hospitality industry -- Information technology
|
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Hospitality industry -- Information technology
|
|
Hospitality industry -- Management
|
| Form |
Electronic book
|
| Author |
Marques, Jorge, editor.
|
|
Marques, Rui Pedro Figueiredo, editor.
|
| ISBN |
9783031316821 |
|
3031316827 |
|
