| Description |
1 online resource illustrations (black and white) |
| Series |
Mathematical Engineering, Manufacturing, and Management Sciences Ser |
|
Mathematical Engineering, Manufacturing, and Management Sciences Ser
|
| Contents |
Chapter 1: Concept of Quality -- Chapter 2: Total Quality Management (TQM) -- Chapter 3: Quality Management Practices -- Chapter 4: Customer Involvement -- Chapter 5: Employer Involvement and Supplier Participation -- Chapter 6: Cost of Quality -- Chapter 7: Organising for Quality -- Chapter 8: Human Aspect in Quality Management -- Chapter 9: Total Productive Maintenance (TPM) -- Chapter 10: Quality Management Systems |
| Summary |
"Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation. This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM). Written as a textbook for students of engineering and management, but also explains all quality systems which will be helpful to all organisations in choosing the correct quality system and helpful to managers in decision making while analyzing any process." -- provided by publisher |
| Subject |
Total quality management.
|
|
Total productive maintenance.
|
|
Total productive maintenance
|
|
Total quality management
|
| Form |
Electronic book
|
| Author |
Garg, Dixit, author
|
|
Agarwal, Ashish, author
|
|
Mangla, Sachin K., author
|
| LC no. |
2020018452 |
| ISBN |
9781000194470 |
|
1000194477 |
|
1000194493 |
|
1000194485 |
|
1003053157 |
|
9781000194494 |
|
9781000194487 |
|
9781003053156 |
|
