Pt. I. The Context. 1. The Challenge of Managing People and Organizations. 2. Understanding the Context of Organizations. 3. Culture in Organizations -- Pt. II. The Individual. 4. Understanding and Managing Individual Differences. 5. Understanding People: Social Perception. 6. Managing Performance Through Motivation and Outcomes -- Pt. III. The Group. 7. The Building Blocks of Group Behavior. 8. Turning Groups into Teams. 9. Leading People -- Pt. IV. Organizational Processes. 10. Making Decisions. 11. Using Power and Organizational Politics. 12. Communicating Effectively. 13. Managing Conflict and Negotiating. 14. Managing Change -- Pt. V. The Person-Organization Fit. 15. Effectiveness: The Person-Organization Fit -- App. 1. The History of Management Ideas -- App. 2. Research Methods in Organizational Behavior -- App. 3. Scoring Keys
