Title Building better policies : the nuts and bolts of monitoring and evaluation systems / Gladys Lopez-Acevedo, Philipp Krause, and Keith Mackay, editors

Published Washington, D.C. : World Bank Publications, 2012

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Description 1 online resource (xxii, 225 pages) : illustrations Series World Bank Training World Bank Training Contents Part I: Framework and Principles of M & E Systems. Chapter 1. Introduction -- The Motivation for This Book -- What Is a Successful M & E System: Sustainability and Utilization -- The Institutional Dimension of M & E -- Framework and Principles of M & E Systems -- Components and Tools of M & E Systems -- M & E Systems in Context -- Frontier Issues. Chapter 2. Conceptual Framework for Monitoring and Evaluation -- Why M & E Systems Improve Government Performance -- What Does a Government M & E System Look Like? -- The Three Defining Characteristics of Successful M & E SystemsBuilding a Government M & E System- What to Do and What Not to Do -- Conclusions. Chapter 3. Defining the Type of M & E System: Clients, Intended Uses, and Utilization -- Who Produces M & E Information and Why -- Types of M & E Systems and Intended Uses -- Revealed Demand: Actual Utilization of M & E Information -- Conclusions. Chapter 4. Conducting Diagnoses of M & E Systems and Capacities -- A Checklist of Topics for a Diagnosis -- Diagnostic Issues. Chapter 5. Key Steps to Design and Implement M & E for Individual Country Service Agencies -- Prerequisites -- Basic Steps -- Making the M & E Process More Useful -- Incorporating Program Evaluations -- Uses of M & E Information -- Inter-governmental Concerns -- Cost of M & E -- Conclusions. Chapter 6. M & E Systems and the Budget -- What Are the Different Tools, and How Do They Fit Existing Contexts? -- The Institutional Roles-Who Does What? -- How Best to Implement M & E-Budget Links -- Key Lessons. Chapter 7. Use of Social Accountability Tools and Information Technologies in Monitoring and Evaluation -- Social Accountability Tools -- Information Technology for Social Accountability Tools- General Issues -- Examples of Successful ICT Use for Social Accountability -- Conclusions. Part II: Components and Tools of M & E Systems. Chapter 8. Defining and Using Performance Indicators and Targets in Government M & E Systems -- Technical Aspects of Performance Indicators -- Performance Information -- Performance Indicators and Monitoring Systems -- Success Factors in Defining Performance Indicators -- Conclusions. Chapter 9. Key Choices for a Menu of Evaluations -- Key Considerations in Selecting an Evaluation Tool -- Three Major Types of Program Evaluation -- Selecting a Mix of Evaluation Tools: International Experience -- Key Lessons. Chapter 10. Reconstructing Baseline Data for Impact Evaluation and Results Measurement -- Baseline Data- Important but Often Not Collected -- Operational Implications of Collecting Baseline Data -- Strategies for Reconstructing Baseline Data -- Applying Reconstruction Strategies to Fill In Baseline Data for Results-Based M & E -- Applying Baseline Reconstruction Strategies for Evaluating Outcomes and Impacts -- Conclusions. Chapter 11. Combining Quantitative and Qualitative Methods for Program Monitoring and Evaluation: Why Are Mixed-Method Designs Best? -- What Do Mixed-Method Evaluation Designs Offer? -- Choosing Among Methods -- Key Issues in Mixed-Method Designs -- What Do We Learn? Findings from Mixed-Method M & E -- Conclusions. Part III: M & E Systems in Context. Chapter 12. The Mexican Government's M & E System -- Mexico's Performance Evaluation System -- Institutional Setup -- Extent of SED Utilization -- The Sustainability of the M & E System -- Lessons Learned and Challenges Ahead -- Chapter 13. Chile's M & E System -- The Development of Chile's M & E System -- The Chilean M & E System -- Achievements of the Chilean M & E System 2000-10 -- Limitations of the Chilean M & E System 2000-10 -- Concluding Remarks. Chapter 14. The Australian Government's M & E System -- Main Characteristics of the M & E System -- Success Factors and Obstacles -- Extent of Utilization of the M & E System -- The Sustainability of the M & E System. Chapter 15. The Canadian M & E System -- Main Characteristics of the Canadian M & E System -- Roles and Responsibilities of the Key Players -- How Is the M & E System Used? -- Incentives to Help Promote and Drive the Use of the M & E System -- The Sustainability of the M & E System -- Lessons Learned from 30 Years of M & E Development in Canada Summary Governments around the world face ongoing pressures from citizens to provide more and better services, and to do this while restraining taxation levels. This provides the context for government efforts to ensure their policies and programs are as effective, and as efficient, as possible. An emphasis on government performance has led a number of governments to create formal systems for monitoring and evaluating their performance--on a regular, planned, and systematic basis--with the objective of improving it. The focus of this book is on these government monitoring and evaluation (M and E) systems: what they comprise, how they are built and managed, and how they can be used to improve government performance.--publisher description Bibliography Includes bibliographical references Notes Print version record Subject Administrative agencies -- Evaluation Human services -- Evaluation Public administration -- Evaluation POLITICAL SCIENCE -- Public Affairs & Administration. Administrative agencies -- Evaluation Human services -- Evaluation Public administration -- Evaluation Form Electronic book Author Lopez-Acevedo, Gladys Krause, Philipp Mackay, Keith World Bank. Poverty Reduction and Equity Group. ISBN 9780821395059 082139505X 0821387774 9780821387771

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