Description |
xii, 306 pages : illustrations ; 23 cm |
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regular print |
Contents |
Pt. 1. The Quest for Intelligence -- 1. The New e-Business Intelligentsia -- 2. Information Governance -- 3. The Value of Information -- 4. Data Overload -- 5. e-Business Intelligence at Work -- Pt. 2. Information Democracies -- 6. Enterprise Business Intelligence -- 7. Customer Intelligence -- 8. Ecommerce Intelligence -- Pt. 3. Information Embassies -- 9. e-Business Intelligence Extranets -- 10. Customer Care Extranets -- 11. Empty, as no business book should have a Chapter 11! -- 12. Information Brokers -- 13. Supply Chain Extranets -- Pt. 4. Vision for Tomorrow -- 14. The e-Business Intelligence Future -- A. Popular Misconceptions about an e-Business Intelligence Implementation -- B. The Search for Return: Justifying the Investment |
Summary |
"In e-Business Intelligence, Liautaud shows you how to get your company up to speed for the Internet economy. The book is filled with case studies from some of the major players at the forefront of the e-business revolution, including British Airways, eBay, Eli Lilly, Fiat, Ingram Micro, Instinet, MasterCard, Penske Logistics, Telecom Italia, and Zurich Financial Services."--BOOK JACKET |
Notes |
Includes index |
Bibliography |
Includes bibliographical references and index |
SUBJECT |
How to series (Oxford, England). Business & management. http://id.loc.gov/authorities/names/no2002037232
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Subject |
Knowledge management.
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Internet.
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Business intelligence.
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Electronic commerce.
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Author |
Hammond, Mark, 1961-
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LC no. |
2000045072 |
ISBN |
0071364781 |
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