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Book Cover
Book
Author LaVigna, Gary V

Title The Periodic service review : a total quality assurance system for human services and education / by Gary W. LaVigna ... [and others]
Published Baltimore : P.H. Brookes Pub. Co., [1994]
©1994

Copies

Location Call no. Vol. Availability
 MELB  361.0065 Psr/Atq  AVAILABLE
Description xix, 234 pages : illustrations ; 26 cm
Contents Appendix I Periodic Service Review and Individual Performance Standards for a Behavior Services Unit -- Appendix J Competency-Based Training: Outline of Competencies and Criteria -- Appendix K Active Listening Protocol -- Appendix L Periodic Service Review for Supported Employment Management Team
Ch. 1. Background -- Ch. 2. Performance Standards -- Ch. 3. Performance Monitoring -- Ch. 4. Feedback Loop -- Ch. 5. Staff Training -- Ch. 6. Getting Started -- Ch. 7. Conclusion -- Appendix A Periodic Service Review and Operational Definitions for Behavior Services Group Homes -- Appendix B Periodic Service Review and Operational Definitions for Classroom Use -- Appendix C Periodic Service Review and Operational Definitions for Supported Employment -- Appendix D Periodic Service Review and Operational Definitions for Supported Living -- Appendix E Social/Community Integration and Participation (SCIP): Community Integration Protocol -- Appendix F Behavior Assessment Report and Support Plan: Evaluation Instrument and Writing Guide -- Appendix G Fidelity Checklist and Sample Instructional Modules -- Appendix H Individual Performance Standards and Operational Definitions for Behavior Specialists
Analysis Public services
Notes Includes index
Bibliography Includes bibliographical references (pages 95-99)
Subject Human services -- Management -- Evaluation.
Organizational behavior.
Performance standards.
School management and organization -- Evaluation.
Author LaVigna, Gary W.
LC no. 93039241
ISBN 1557661421 (Spiral)
Other Titles Appendix I Periodic Service Review and Individual Performance Standards for a Behavior Services Unit -- Appendix J Competency-Based Training: Outline of Competencies and Criteria -- Appendix K Active Listening Protocol -- Appendix L Periodic Service Review for Supported Employment Management Team