Machine derived contents note: Part I: Principles of Long-Term Care -- 1. Nature and Purpose of Long-Term Care -- 2. Spectrum of Care -- 3. Obstacles to Balanced State Long-Term Systems -- 4. Progress toward Balanced Long-Term Care Systems -- Part II: Practice of Long-Term Care -- 5. Home Care and Personal Assistant Services -- 6. Combining Housing and Services -- 7. Quality and Accountability -- 8. Acute Care for Long-Term Care Consumers -- 9. Managed Care and Long-Term Care -- 10. International Perspectives on Long-Term Care -- Part III: -- 11. The Heart of the Matter