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E-book

Title Quick service restaurants, franchising, and multi-unit chain management / H.G. Parsa, Francis A. Kwansa, editors
Published New York : Haworth Hospitality Press, 2002

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Description 1 online resource (xxi, 348 pages) : illustrations
Contents Cover; Half Title; Series Page; Title Page; Copyright Page; Table of Contents; About the Editors; Foreword; The Restaurant Revolution-Growth, Change and Strategy in the International Foodservice Industry; Food Safety: A Public Crime; Changing Food Consumption Patterns and Their Impact on the Quick Service Restaurant Industry; Understanding Mature Customers in the Restaurant Business: Inferences from a Nationwide Survey; Consumer Attitude Toward Adding Quick-Service Foods to In-Flight Meals; A Study of Factors Influencing Parental Patronage of Quick Service Restaurants; A Review Article
White Castle: How Billy Ingram Made Hamburger ""The America's Choice""Creating Consumer-Driven Demand Chains in Food Service; The Restaurant Industry in China: Assessment of the Current Status and Future Opportunities; Impact of Mentoring and Empowerment on Employee Performance and Customer Satisfaction in Chain Restaurants; Strategic Information Systems in the Quick Service Restaurant Industry: A Case Study Approach; A Conceptual Model for Quantifying the Effects of a New Entrant in a Competitive Restaurant Market
Study of the Changing Role of Multi-Unit Managers in Quick Service Restaurant SegmentAn Exploratory Study of Determinant Factors for the Success of Chinese Quick Service Restaurant Chains; Integrating ""My Fair Lady"" with Foodservice Management: A Theoretical Framework and Research Agenda; Research Notes; Quick Service Chain Restaurant Managers: Temperament and Profitability; Strategic Alliances: The Economics of Dual Branding in Restaurant Franchising; Index
Summary Learn about new strategies to improve service, quality, and profitability for quick service restaurants!Quick Service Restaurants, Franchising, and Multi-Unit Chain Management examines a variety of issues pertaining to quick service restaurants. Quick-service restaurants (QSR) are the dominant sector of the foodservice industry and a one-hundred-billion-dollar industry. Since their inception in the 1920s, quick-service restaurants have become one of the cultural icons of America. This informative book contains vital information on: growth, change and strategy in the
Notes "Co-published simultaneously as Journal of Restaurant & Foodservice Marketing, Volume 4, Numbers 3/4 2001."
Bibliography Includes bibliographical references and index
Notes Print version record
Subject Fast food restaurants.
fast food restaurants.
BUSINESS & ECONOMICS -- Small Business.
Fast food restaurants
Form Electronic book
Author Parsa, H. G.
Kwansa, Francis A.
ISBN 9781317956228
1317956222
9781306872232
1306872235
OTHER TI Journal of restaurant & foodservice marketing. v. 04, no. 3/4 2001