| Description |
xii, 124 pages : illustrations ; 25 cm |
| Series |
The Intertext series |
|
Intertext (London, England)
|
| Contents |
Machine derived contents note: The Language of Work -- Contents -- Acknowledgements -- Unit 1: Introduction to the language of work -- Aims of this book -- What is special about the language of work? -- Variation in workplace language -- Answers to the activities -- Notes on transcription -- Unit 2: Perspectives on the world of work -- How we perceive different professions -- Discourse communities and their values -- Work and the individual -- Commentaries on the activities -- Unit 3: Written workplace genres -- Written communication: Letters, fax and email -- Sales promotion letters -- Flexibility and variation in genre -- Written and spoken genres at work -- Answers to the activities -- Unit 4: Spoken Workplace genres -- Meetings -- Negotiating -- Speakers' roles -- Problem-solving -- Instructions and procedures -- Commentaries on the activities -- Unit 5: Business relationships -- Task goals and relational goals -- Bosses and employees -- Dealing with problems -- Politeness and 'face' -- Relationships with customers -- Service encounters -- Answers to and commentaries on the activities -- Unit 6: Entering the job market -- Help with the job hunt -- Written and spoken procedural genres -- Job Advertisements -- Answers to the activities -- Index of terms -- Further reading -- References |
| Summary |
The Language of Work examines language use in business and the workplace, representations of work and how people in business interact. Includes many real-world examples and a section on entering the world of work |
| Analysis |
English in the workplace |
| Notes |
Formerly CIP. Uk |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Print version record |
| Subject |
English language -- Study and teaching -- Foreign speakers.
|
|
English language -- Business English.
|
|
English language -- Discourse analysis.
|
|
Language and languages.
|
|
Business -- Language.
|
| LC no. |
2003024420 |
| ISBN |
0415307295 : |
|
0415307309 paperback |
|
