| Description |
xi, 179 pages : illustrations ; 23 cm |
| Contents |
Machine derived contents note: Publisher's Message ix -- Acknowledgments xi -- Introduction -- What This Book Does 1 -- Lessons for Making Cross-Functional Teams Work 7 -- A Few Personal Lessons 9 -- A General Definition of Cross-Functional Teams 9 -- Forming a Cross-Functional Six Sigma Team 11 -- Organizational Readiness 14 -- Team Building for Effectiveness 16 -- Management Support for Team Success 19 -- Why So Many Teams Fail 21 -- Team Communications and Cross-Functional Synergy 26 -- Teams Need a Variety of Tools to Perform Well 30 -- Enhancing Team Creativity and Innovation 33 -- Recognizing and Rewarding Your Teams 36 -- Some Team Lessons from Geese 40 -- Conclusion 41 -- Stage One: Navigator Tools to Assess Organizational Readiness -- 1 (CI) Organization Readiness Chart 45 -- Stage Two: Navigator Tools for Team Building and -- Effectiveness -- 2 (TB) Circles of Influence 49 -- 3 (TB) Fishbowls 52 -- 4 (TB) Organization Mapping 55 -- 5 (TB) Relationship Map 58 -- 6 (TB) Sociogram 61 -- 7 (TB) Team Meeting Evaluation 64 -- 8 (TB) Team Mirror 67 -- 9 (TB) Team Process Assessment 70 -- Stage Three: Navigator Tools for Team Member Assignment -- 10 (CI) Responsibility Matrix 75 -- 11 (CI) Rotating Roles 77 -- Stage Four: Navigator Tools for First Team Activities -- 12 (PP) Problem Specification 83 -- 13 (CI) Process Mapping 86 -- 14 (CI) Process Selection Matrix 89 -- Stage Five: Navigator Tools for Team Consensus and Synergy -- 15 (IG) Affinity Diagram 93 -- 16 (TB) Buzz Group 96 -- 17 (DM) Consensus Decision Making 98 -- 18 (IG) Critical Dialogue 100 -- 19 (IG) Nominal Group Technique (NGT) 103 -- 20 (ES) Paired Comparison 106 -- 21 (DM) Point-Scoring Evaluation 109 -- Stage Six: Navigator Tools for Team Creativity and Innovation -- 22 (IG) 6-3-5 Method 113 -- 23 (IG) Attribute Listing 116 -- 24 (IG) Brainstorming 118 -- 25 (IG) Checkerboard Method 120 -- 26 (IG) Circle of Opportunity 123 -- 27 (IG) Circumrelation 126 -- 28 (IG) Double Reversal 129 -- 29 (IG) Forced Association 132 -- 30 (IG) Fresh Eye 134 -- 31 (IG) Idea Borrowing 136 -- 32 (IG) Mental Imaging 139 -- 33 (IG) Morphological Analysis 141 -- 34 (At) Scamper 144 -- 35 (IG) Semantic Intuition 146 -- 36 (IG) Stimulus Analysis 148 -- 37 (IG) Wildest Idea Technique 151 -- Stage Seven: Navigator Tools to Assess Team Creativity -- 38 (ES) Creativity Assessment 155 -- Stage Eight: Navigator Tools for Team Recognition and Reward -- 39 (PP) Different Point of View 161 -- 40 (PP) Presentation 164 -- Appendix A: Six Sigma 167 -- Appendix B: Cross-Reference Index 169 -- References 175 -- Abbreviated Bibliography 177 -- About the Author 179 -- Publisher's Message ix -- Acknowledgments xi -- Introduction -- What This Book Does 1 -- Lessons for Making Cross-Functional Teams Work 7 -- A Few Personal Lessons 9 -- A General Definition of Cross-Functional Teams 9 -- Forming a Cross-Functional Six Sigma Team 11 -- Organizational Readiness 14 -- Team Building for Effectiveness 16 -- Management Support for Team Success 19 -- Why So Many Teams Fail 21 -- Team Communications and Cross-Functional Synergy 26 -- Teams Need a Variety of Tools to Perform Well 30 -- Enhancing Team Creativity and Innovation 33 -- Recognizing and Rewarding Your Teams 36 -- Some Team Lessons from Geese 40 -- Conclusion 41 -- Stage One: Navigator Tools to Assess Organizational Readiness -- 1 (CI) Organization Readiness Chart 45 -- Stage Two: Navigator Tools for Team Building and -- Effectiveness -- 2 (TB) Circles of Influence 49 -- 3 (TB) Fishbowls 52 -- 4 (TB) Organization Mapping 55 -- 5 (TB) Relationship Map 58 -- 6 (TB) Sociogram 61 -- 7 (TB) Team Meeting Evaluation 64 -- 8 (TB) Team Mirror 67 -- 9 (TB) Team Process Assessment 70 -- Stage Three: Navigator Tools for Team Member Assignment -- 10 (CI) Responsibility Matrix 75 -- 11 (CI) Rotating Roles 77 -- Stage Four: Navigator Tools for First Team Activities -- 12 (PP) Problem Specification 83 -- 13 (CI) Process Mapping 86 -- 14 (CI) Process Selection Matrix 89 -- Stage Five: Navigator Tools for Team Consensus and Synergy -- 15 (IG) Affinity Diagram 93 -- 16 (TB) Buzz Group 96 -- 17 (DM) Consensus Decision Making 98 -- 18 (IG) Critical Dialogue 100 -- 19 (IG) Nominal Group Technique (NGT) 103 -- 20 (ES) Paired Comparison 106 -- 21 (DM) Point-Scoring Evaluation 109 -- Stage Six: Navigator Tools for Team Creativity and Innovation -- 22 (IG) 6-3-5 Method 113 -- 23 (IG) Attribute Listing 116 -- 24 (IG) Brainstorming 118 -- 25 (IG) Checkerboard Method 120 -- 26 (IG) Circle of Opportunity 123 -- 27 (IG) Circumrelation 126 -- 28 (IG) Double Reversal 129 -- 29 (IG) Forced Association 132 -- 30 (IG) Fresh Eye 134 -- 31 (IG) Idea Borrowing 136 -- 32 (IG) Mental Imaging 139 -- 33 (IG) Morphological Analysis 141 -- 34 (At) Scamper 144 -- 35 (IG) Semantic Intuition 146 -- 36 (IG) Stimulus Analysis 148 -- 37 (IG) Wildest Idea Technique 151 -- Stage Seven: Navigator Tools to Assess Team Creativity -- 38 (ES) Creativity Assessment 155 -- Stage Eight: Navigator Tools for Team Recognition and Reward -- 39 (PP) Different Point of View 161 -- 40 (PP) Presentation 164 -- Appendix A: Six Sigma 167 -- Appendix B: Cross-Reference Index 169 -- References 175 -- Abbreviated Bibliography 177 -- About the Author 179 |
| Notes |
"This book contains ... 40 of the 222 tools that are in the Tool navigator"--Introd |
| Bibliography |
Includes bibliographical references (pages 175-178) |
| Subject |
Creative ability.
|
|
Teams in the workplace.
|
|
Total quality management.
|
| Author |
King, Dana G.
|
|
Michalski, Walter J.
Tool navigator
|
| LC no. |
98034170 |
| ISBN |
1563271982 (paperback) |
|
