Meeting the demand for employee expertise -- The challenge of developing employee expertise -- A system view of structured on-the-job training -- Training and learning in the work setting -- Structured on-the-job training process -- Deciding whether to use structured on-the-job training -- Analyzing the work to be learned -- Selecting, training, and managing employees to deliver structured on-the-job training -- Preparing the structured on-the-job training modules -- Getting ready to deliver structured on-the-job training -- Delivering managerial, technical, and awareness training -- Evaluating and troubleshooting structured on-the-job training programs -- Using structured on-the-job training -- Organizational change and structured on-the-job training -- Global perspective of structured on-the-job training -- Workforce development and structured on-the-job training -- Change management process and issues in using structured on-the-job training -- Conclusion: developing a culture of expertise -- Excerpts from the training within industry report describing the lens grinder study -- S-OJT trainer evaluation form -- Trainee evaluation form -- Sample S-OJT module with embedded training events
Summary
Guidelines for setting up training programmes in the work setting since up to 80% of employees job knowledge is gained on-the-job. OJT (on-the- job training)
Bibliography
Includes bibliographical references (pages 179-186) and index
Notes
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212 MiAaHDL
Print version record
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