Cover; Title; Copyright; dedication; Contents; Foreword; Introduction; PART I Client Factors; 1 What Does the Client Want? Setting Goals; 2 Tackling the Semantics: Useful Views; 3 How to Promote Freedom of Choice: The Pragmatics; 4 The Link between Choice and Habits in the Bruges Model; 5 Positive Comments and Compliments: Building Confidence; PART II Therapist and Relationship Factors; 6 Therapist Qualities and Attitudes; 7 Four Levels of Intervention; 8 Levels of Engagement in the Therapeutic Relationship: The Bruges Flowchart; PART III Placebo Factors; 9 Hope, Confidence, Allegiance