| Description |
1 online resource (278 pages) |
| Summary |
Learn how other libraries are using LibQUAL+? data to improve their services and programsThis book focuses on the value of the 2002 LibQUAL+? survey data to help librarians provide better services for users. This unique work highlights the continued efforts of participating libraries that used this Web-based marketing instrument to assess and evaluate their service quality, resource allocations, staffing, technology, and policies. Library professionals dealing with?or interested in?library service quality assessment will benefit from the practical examples and graphical representations found i |
| Notes |
Print version record |
| Form |
Electronic book
|
| Author |
Kyrillidou, Martha
|
|
Askew, Consuella
|
| ISBN |
9781317786863 |
|
1317786866 |
|
