1. Introduction -- 2. Observable queues -- 3. Information -- 4. Customer decisions -- 5. Social optimization and cooperation -- 6. Monopoly -- 7. Competition -- 8. Routing in queueing networks -- 9. Supply chains, outsourcing, and contracting -- 10. Vacations -- 11. Bounded rationality
Summary
'Rational Queueing' provides one of the first unified accounts of the dynamic aspects involved in the strategic behaviour in queues. It explores the performance of queueing systems where multiple agents, such as customers, servers, and central managers, all act but often in a noncooperative manner
Notes
"A Auerbach book."
Bibliography
Includes bibliographical references
Notes
Online resource; title from PDF title page (EBSCO, viewed March 29, 2016)
