Title TQM : 50 ways to make it work for you / JoAnn B. Haberer, MaryLou Wendel Webb

Published Menlo Park, Calif. : Crisp Publications, [1994] ©1994

Copies

Location	Call no.	Vol.	Availability
W'PONDS	658.562 Hab/Tfw		AVAILABLE

Description viii, 97 pages : illustrations ; 26 cm Series A Fifty-Minute series book Fifty-Minute series. Notes Contents: 1. Take personal responsibility for quality -- 2. Improve teamwork and commitment -- 3. Focus on customers and service -- 4. Case studies: putting TQM into practice Bibliography Includes bibliographical references (pages 95-97) Subject Total quality management. Total Quality Management. Author Webb, MaryLou Wendel. LC no. 93073149 ISBN 1560522569

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