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Book Cover
E-book
Author Groves, Dennis, 1942-

Title Achieving class A business excellence : an executive's perspective / Dennis Groves, Kevin Herbert, Jim Correll
Published Hoboken, N.J : John Wiley & Sons, ©2008

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Description 1 online resource (xiv, 385 pages) : illustrations
Series Oliver Wight
Oliver Wight maufacturing series.
Contents Opportunity -- Fact-finding--Greg meets his team -- Greg's directives -- Breakdown -- Listening -- And learning -- Observing -- Possibilities -- Beginning -- Hope -- Decision time -- Kick-off -- Involvement -- Education, education, education -- Process design -- Customer service -- Customer satisfaction -- Competitive pressure -- Class A leadership -- Sustainability, and more
Summary A tough, challenging, and eventful journey is outlined in this cutting-edge business story. Greg, the company President, uses the latest edition of the trusted industry standard, The Oliver Wight Class A Checklist for Business Excellence, to transform his business from mediocrity to industry leading performance. What he learns about senior management responsibilities and behaviors drives him to achieve outstanding rewards and benefits, not the least of which is his company's survival
Notes Includes index
Bibliography Includes bibliographical references and index
Notes Print version record
Subject Management.
Strategic planning.
Leadership.
Leadership
management.
BUSINESS & ECONOMICS -- Workplace Culture.
BUSINESS & ECONOMICS -- Corporate Governance.
BUSINESS & ECONOMICS -- Leadership.
BUSINESS & ECONOMICS -- Organizational Development.
Leadership
Management
Strategic planning
Form Electronic book
Author Herbert, Kevin (Kevin P.)
Correll, James G
LC no. 2008012266
ISBN 9780470391099
047039109X
9780470445075
0470445076
9780470391105
0470391103
9781119205449
1119205441