Cover; Contents; List of Figures; List of Tables; Acknowledgements; About the Authors; Commonly Used Analysis Acronyms and Initialisms; Commonly Used Military Acronyms and Initialisms; Glossary; 1 Introduction; 2 It's a Complex World; 3 Interaction Design; 4 Application of CWA in Familiar Domains; 5 Applications of CWA in a Complex World; 6 Using CWA to Design for Dynamic Allocation of Function; 7 Designing Interfaces Using CWA; 8 Development of a CWA Software Tool; 9 Does the Tool Make the CWA Process any Quicker or Easier?; 10 Conclusions; Appendix: Can it be Taught?; Bibliography; Index
Summary
Cognitive Work Analysis (CWA) is a structured framework specifically developed for considering the development and analysis of complex socio-technical systems. Cognitive Work Analysis: Coping with Complexity contains a comprehensive description of CWA, introducing it to the uninitiated. It then presents a number of applications in complex military domains to explore the benefits of CWA and pays particular attention to investigating the CWA framework in its entirety
Notes
Defence Technology Centre
Bibliography
Includes bibliographical references (pages 255-264) and index
