Title Putting Diversity to Work : How to Successful Lead a Diverse Workforce

Published Boston : Course Technology, Oct. 2003 ; Independence : CENGAGE Learning [distributor]

Click on the following:
ProQuest Ebook Central

Copies

Description 1 online resource Contents Title -- Copyright -- About the Authors -- How to Use This Book -- Preface -- Dedications -- Contents -- Making the Business Case for Diversity -- Employee Demographics -- Marketplace Growth -- Putting Diversity to Work -- PART 1 Enabling Your Organization to Embrace Diversity -- Improving the Bottom Line Through Diversity -- Taking Advantage of Diversity in Your Organization -- Identifying Your Stakeholders on a Mind Map -- Facilitating Stakeholder Synergy -- Five Organizational Traits That Support Diversity Diversifying Your Organization�s Supply ChainBenchmarking to Improve Diversity Practices -- Six Criteria for Best Practices -- Embracing Diversity Strategies from Benchmarking -- Return on Invested Capital (ROIC) -- Recognizing the Signs of Success -- PART 2 Develop Yourself to Embrace Diversity -- Common Ideas About Diversity -- What Exactly Is Diversity? -- Thinking Outside the Box -- 66 Ways We Differ 4 -- Exploring Your Values -- How Values Affect Behavior -- Considering Differing Values -- Rethinking Your Biases and Assumptions Let�s See How This Works�Avoiding the Risks in Autopilot Thinking -- Learning About Others -- Exploring Diversity Through Your Interests -- Becoming a Diversity Leader -- Don�t Fall into the Law Trap -- Making Diversity Your C-H-O-I-C-E -- Getting IN-IN-IN to the Diversity Mind-set -- INterest -- INtrospection -- INnovation -- Transitioning Through Change -- Embracing Change with Confidence -- Progress Check -- PART 3 Leading and Communicating -- Outlining Diversity Competencies for Managers -- Communicating Face-to-Face -- Cultural Differences Gauging People You KnowAsking Questions to Create Rapport -- Sense -- Feel -- Interpret -- Decide and Act -- Increasing Employee Involvement -- Ten Tips for Managing Multicultural Employees 7 -- Putting Diversity to Work Electronically -- Showing Your Organization�s Diversity Online -- The Company Intranet -- The Extranet -- The Internet -- Leading and Managing Diversity Online -- Using Electronic Tools Effectively -- E-Mail 8 -- Online Work Spaces -- Real-Time Media -- Ten Tips for E-Mailing Across Borders and Cultures 9 -- Progress Check PART 4 Diversifying Your Workplace Successfully Recruiting for Diversity -- Your Recruiting Strategies -- Examining Your Attitudes About Job Candidates -- Your Beliefs About Interview Behaviors -- Rethinking Your Beliefs -- Questions to Avoid During an Interview -- Finding Employees Who Will Stay Long-Term -- Interview Pointers -- Introducing New Employees into the Organization -- Retaining Diverse Talent -- Employee Retention in Your Organization -- Choosing Employees for Promotion -- Broadening Your Thinking About Managerial Candidates Summary Annotation Employing people from different backgrounds can give your organization an edge, both internally and in the international arena. Putting Diversity to Work will help you integrate diversity into your search for highly skilled and multi-talented employees. This book will show what you can do to recruit the best people and build a creative, flexible, inclusive workplace. You will also learn ways to communicate effectively, create rapport, and manage conflict, as well as how to work together as a team. Doing business in the global marketplace means that you have a consumer base that is expanding as well as your employee base. Reach out to every area of your business to improve your diversity practices from your stakeholders to your supply chain to better serve all of your markets Audience Scholarly & Professional Course Technology Subject Diversity in the workplace -- Management Multiculturalism. Intercultural communication. Personnel management. Organizational change. Personnel Management Organizational Innovation multiculturalism. Diversity in the workplace -- Management Intercultural communication Multiculturalism Organizational change Personnel management Form Electronic book Author Simons, George F., author Berardo, Kate, author Woodbury, Debbie, editor Gosch, Ann, editor Del Rosario, Genevieve, editor Phillips, N. (Nicole), Designed by. Lehl, Rich, Designed by. Mapson, Ralph, illustrator ISBN 9781560526957 1560526955

  Permalink