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Book Cover
E-book
Author Goncalves, Vicente, author

Title The Human Change Management Body of Knowledge (HCMBOK®), Third Edition / editors, Campos, Carla
Edition First edition
Published Boca Raton, FL : CRC Press, 2018

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Description 1 online resource : text file, PDF
Series Best Practices and Advances in Program Management
Contents Cover; Half Title; Title Page; Copyright Page; Dedication; Table of Contents; Foreword; Foreword; Preface; Our Acknowledgments to HCMBOK娉#x80;#x99;s Collaborators; About the Authors; Introduction; Chapter 1: Everything Changes, Everything Passes; 1.1 A New Era in the Management of the Human Factor in Projects; 1.2 Is Change So Difficult?; 1.3 Effects of Change on the Workforce; 1.4 What Has Changed in the Change Processes?; 1.5 Change Strategies; 1.5.1 Imposed Changes; 1.5.2 Participatory Changes; 1.6 The Players Involved in a Change; 1.7 Models of Performance of Change Managers
1.8 Change Management Objective1.9 Importance of the Strategic Approach to Change Management; 1.10 Project Management or Organizational Transformation?; Chapter 2: HCMBOK®â#x80;#x94;Human Change Management Body of Knowledge; 2.1 HCMBOK® Structure; Chapter 3: Project Initiation and Planning; 3.1 Define and Prepare the Sponsor of the Project; 3.2 Hold a Working Session to Align and Mobilize Leaders; 3.3 Define the Projectâ#x80;#x99;s Purpose and Identity; 3.4 Mapping and Classifying Stakeholders; 3.5 Assess Characteristics of the Organizational Culture and Its Effects on the Change Efforts
3.6 Define the Roles and Responsibilities of the Project Team3.6.1 Prepare the RACI (Responsible, Accountable, Consulted, and Informed) Matrix; 3.6.2 Define the Project Organization Chart; 3.7 Adjust the Physical Environment to the Project Needs; 3.8 Plan the Teamâ#x80;#x99;s Assignment and Development; 3.8.1 Teamâ#x80;#x99;s Assignment and Postproject Assignment; 3.8.2 Define and Implement Preliminary Training; 3.9 Assess the Predisposition to Changes and Their Impacts; 3.9.1 Maturity to Deal with Loss; 3.9.2 The Teamâ#x80;#x99;s Level of Confidence; 3.10 Identify Alternatives for Knowledge Management
3.11 Establish the Change Management Action Plan3.12 Plan the Project Kick-Off; 3.13 Develop the Change Management Strategic Plan; 3.14 Chapter Summary; Chapter 4: Acquisition; 4.1 Plan the Human Aspects of the Acquisition Process; 4.2 Assess Risks of Cultural Clashes between Vendors and the Team; 4.3 Define the Teamâ#x80;#x99;s Additional Technical Training Needs; 4.4 Map Vendorsâ#x80;#x99; Leadership Styles; 4.5 Validate Roles and Responsibilities (RACI Matrix) with Vendors; 4.6 Plan Vendorsâ#x80;#x99; Integration into the Organizational Culture; Chapter 5: Execution; 5.1 Carry Out the Project Kick-Off Event
5.2 Assess Organizational Impacts5.3 Plan and Execute Learning and Acquired Knowledge Management; 5.4 Feed the Projectâ#x80;#x99;s Risk Map; 5.5 Confirm the Stakeholdersâ#x80;#x99; Futures in the Post-Project Phase; 5.6 Plan a Gradual Demobilization of the Project Team; 5.7 Define Roles and Responsibilities for the Production Phase; 5.8 Define Indicators to Evaluate Readiness for the Change; Chapter 6: Implementation; 6.1 Assess Stakeholdersâ#x80;#x99; Readiness and Confidence to Implement the Project; 6.2 Ensure All Leadersâ#x80;#x99; Commitment to the Implementation; 6.3 Hold the Implementation Decision Meeting
Summary "This book presents a unique approach of change management in the language of project and process managers. The first part of this book presents the concept of change management, its players, strategies, and applicable models. The second part addresses the set of good practices, methodology, and tools that make up the Human Change Management Body of Knowledge (HCMBOK®). The last part introduces the concept of the CMO (Change Management Office) and its relation to the strategic planning of an organization. The book also lists the competencies essential to a change manager, presents the HCMBOK's preliminary approach to agile methodologies, and provides a model for managing cultural change."--Provided by publisher
Subject Organizational change.
Organizational Innovation
Organizational change
Form Electronic book
Author Campos, Carla, author
ISBN 9781351032827
1351032828
9781351032810
135103281X
9781351032803
1351032801