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Book Cover
E-book
Author Gajdosík, Tomás

Title Smart Tourism Destination Governance Technology and Design-Based Approach
Published Milton : Taylor & Francis Group, 2022

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Description 1 online resource (175 p.)
Series Routledge Focus on Tourism and Hospitality Ser
Routledge Focus on Tourism and Hospitality Ser
Contents Cover -- Half Title -- Series Page -- Title Page -- Copyright Page -- Table of Contents -- List of figures -- List of tables -- Acknowledgements -- Abbreviations -- Introduction -- References -- Part 1: The need for a new form of tourism destination governance -- References -- Chapter 1: Tourism destination governance and its challenges -- 1.1 Approaches to tourism destination development -- 1.2 Foundations of tourism destination governance -- 1.3 Network governance of tourism destinations -- 1.4 Challenges of tourism destination governance -- References
Chapter 2: Smart destination governance as a new model of destination development -- 2.1 Smart tourism and its development -- 2.2 Foundations of smart tourism design -- 2.3 The contribution of smart tourism design to destination governance -- References -- Part 2: The contribution of smart approach to overcoming the challenges of tourism destination governance -- References -- Chapter 3: Changing tourist behaviour along the tourist journey -- 3.1 Touchpoints and possibilities of data collection along the tourist journey -- 3.2 Behaviour of different tourist segments along the tourist journey
3.3 Technology savvy tourists and their behaviour -- References -- Chapter 4: The impact of smart tourism ecosystem on the role of destination management organisation -- 4.1 The role of destination management organisation in a network based on cooperation in marketing activities -- 4.2 The role of destination management organisation in a network based on knowledge transfer -- 4.3 Destination management organisation as a data hub in the smart ecosystem -- References -- Chapter 5: Data analytics for a dynamic construct of a tourism destination
5.1 Identifying strategic visitor flows using big data analytics -- 5.2 Finding the intersection between visitor flows and destination stakeholders -- 5.3 Using the smart approach to get insights into the dynamics of a destination -- References -- Part 3: Designing smart tourism destination governance towards sustainability, competitiveness and resilience -- References -- Chapter 6: Designing tourist experience based on smart data -- 6.1 Co-creating experience during all trip experience phases -- 6.2 Reacting to tourist behaviour in real time -- 6.3 Using smart data for value co-creation
Notes Description based upon print version of record
Bibliography References -- Chapter 7: Strengthening collaborative design through smart solutions -- 7.1 Augmented service blueprinting in a destination -- 7.2 Knowledge sharing through intelligent information system -- 7.3 Smart solutions enhancing sustainability, competitiveness and resilience -- References -- Chapter 8: Conclusion -- Index
Subject Tourism
Tourism.
Form Electronic book
ISBN 9781000597097
1000597091