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Author
Ford, Greg, 1972-
Title
Measuring consumer feedback : examples of patient surveys in Australian public hospitals / Greg Ford
Published
Bundoora, Vic. : La Trobe University - National Resource Centre for Consumer Participation in Health, 2001
Copies
Location
Call no.
Vol.
Availability
MELB
362.110994 For/Mcf
AVAILABLE
Description
i, 39 leaves ; 30 cm
Notes
Cover title
"June 2001"
"National Resource Centre for Consumer Participation in Health" --- cover
This report is available in electronic version via the Internet. Address as of 14/09/01: http://nrccph.latrobe.edu.au
Bibliography
Includes bibliographical references: pages 35-39
Notes
Also available online
Subject
Hospital surveys -- Australia
Hospital care -- Australia -- Quality control.
Patient satisfaction -- Australia.
Author
National Resource Centre for Consumer Participation in Health
ISBN
1864465700
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