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Book Cover
E-book
Author Boller, Sharon, author

Title Design thinking for training and development : creating learning journeys that get results / Sharon Boller, Laura Fletcher
Published Alexandria, VA : Association for Talent Development, [2020]

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Description 1 online resource
Contents Section 1: Get acquainted with the concepts -- Section 2: Get perspective and refine the problem -- Section 3: Ideate, prototype, and iterate -- Section 4: Implement and evaluate -- Section 5: Sell
Summary "Design thinking for training and development offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience. In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to: Get perspective, Refine the problem, ideate and prototype, Iterate (develop, test, pilot, and refine), Implement. Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand." provided by publisher
Bibliography Includes bibliographical references and index
Notes Online resource; title from PDF title page (EBSCO, viewed June 24, 2020)
Subject Product design.
Creative ability.
Critical thinking.
Creativity
creativity.
Creative ability
Critical thinking
Product design
Genre/Form Electronic books
Form Electronic book
Author Fletcher, Laura, author
ISBN 9781950496198
1950496198