| Description |
1 online resource (208 pages) |
| Contents |
Cover; Half Title; Title; Copyright; Dedication; Table of Contents; Forewords; Preface; Chapter 1: The Importance of People Skills in Project Management; Projects: Technical Problems with Human Dimensions; Why Are People Skills So Important?; Cyclical and Stage Nature of Projects; Trend in Organizations to Become More Project-Based; Increase in Project Complexity; Continual Downsizing and Outsourcing; Movement Toward Customer-Driven Projects; Leading in a Matrix Management Structure; Increase of Virtual Teams and a Distributed Workplace; Role of Project Managers as Change Agents |
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Use of People Skills for Risk ManagementWhat Can a Project Manager Do to Improve Key Project Skills?; Chapter 2: Project Manager: Leader, Manager, Facilitator, Mentor; Project Manager Versus Functional Manager; Clarity of Organizational Structure; Consistency of Human Resources; Sources of Leverage for Motivation; The Four Leadership Roles of the Project Manager; Project Manager as â#x80;#x9C;Leaderâ#x80;#x9D;; Project Manager as â#x80;#x9C;Managerâ#x80;#x9D;; Project Manager as â#x80;#x9C;Facilitatorâ#x80;#x9D;; Project Manager as â#x80;#x9C;Mentorâ#x80;#x9D;; Discussion Questions; Chapter 3: Interpersonal Communication Tools for the Project Manager |
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Developing Concrete Communication SkillsSending â#x80;#x9C;Iâ#x80;#x9D; Messages; Listening Actively; Asking Open-Ended Questions; Tracking the Message; Reframing the Point; Identifying and Appreciating Individual Differences: The MBTI Approach; Communication Tips: Using the MBTI to Deliver Your Message; Communicating with the Extraverted Team Member; Communicating with the Introverted Team Member; Communicating with the Sensing Team Member; Communicating with the Intuitive Team Member; Communicating with the Thinking Team Member; Communicating with the Feeling Team Member |
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Communicating with the Judging Team MemberCommunicating with the Perceiving Team Member; Paying Attention to the Tone and Texture of Communication; Being â#x80;#x9C;Presentâ#x80;#x9D; During the Discussion; Listening to the â#x80;#x9C;Music Behind the Wordsâ#x80;#x9D;; Considering the Alliance and the Context; Keeping the Communication Reciprocal; Being Aware of the Content and the Process; Recognizing Communication â#x80;#x9C;Stoppersâ#x80;#x9D;; Denial; Projection; Displacement; Objectification; Discussion Questions; Chapter 4: The Art of Motivation; Global Trends That Affect Motivation; Strategies for Motivating Team Members |
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Motivating Using Personal StyleMotivating Using Career Stages; Motivating Using Career Values; Motivating Using Situational Considerations; Systemic Approaches to Motivating the Team; Creating an Empowered Team; Applying Force-Field Analysis; Motivational Mistakes; Motivational Checklist for the Project Manager; Discussion Questions; Chapter 5: Managing Project Conflict; Confict Is Pervasive; The Personal Experience of Conflict: Body and Mind; The Cognitive Level; The Physiological Level; The Affective Level; When Conflict Is Not Addressed; Conflict in Project Phases; Project Initiation Phase |
| Summary |
A Treasury of How-to Guidance for Project Success! People problems can really hurt your project, causing delays, eroding quality, increasing costs, and resulting in high levels of stress for everyone on the team. Yet if you're like most project managers, you've never been taught the soft skills necessary for managing tough people issues. Essential People Skills for Project Managers brings the key concepts of people skills into sharp focus, offering specific, practical skills that you can grasp quickly, apply immediately, and use to resolve these often difficult people issues. Derived from the widely popular original book, People Skills for Project Managers, this new version provides condensed content and a practical focus." Apply project leadership techniques with confidence " Resolve conflicts and motivate team members " Help a team recover after a critical incident " Determine your team members' personal styles so you can work more effectively with them You'll also learn how to apply people skills for a more successful career and life! " Discover how to manage stress - personal and professional " Learn proven methods for managing your own career " Find out how to thrive in an atmosphere of change |
| Subject |
Leadership.
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Teams in the workplace.
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Organizational behavior.
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BUSINESS & ECONOMICS -- Leadership.
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Leadership
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Organizational behavior
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Teams in the workplace
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| Form |
Electronic book
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| Author |
Levin, Ginger, author
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| ISBN |
9781523096268 |
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1523096268 |
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