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Book Cover
E-book
Author Fitz-enz, Jac

Title The ROI of human capital : measuring the economic value of employee performance / Jac Fitz-enz
Edition 2nd ed
Published New York : AMACOM, ©2009

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Description 1 online resource (xxiii, 312 pages) : illustrations
Contents Human leverage -- How to measure human capital's contribution to enterprise goals -- How to measure human capital's impact on processes -- How to measure human resources' value added -- End-to-end human capital value reports -- Human capital analysis : the leading edge of measurement -- Predictive analytics : leading indicators and intangible metrics -- How to measure and value improvement initiatives results -- Outsourcing : a new operating model? -- How to change the game -- Eleven principles, seven skills, and five metrics
Summary The lifeblood of any business enterprise is its people. Yet it wasn't until the publication of the groundbreaking book The ROI of human capital that there was a reliable way to quantify the contributions of people to corporate profit. Completely updated with new metrics, the book shows executives and HR professionals how to gauge human costs and productivity at three critical levels: organizational (contributions to corporate goals), functional (impact on process improvement), human resources management (value added by five basic HR department activities)
Bibliography Includes bibliographical references and index
Notes 2009
Print version record
Subject Human capital.
Productivity accounting.
Labor economics.
BUSINESS & ECONOMICS -- Investments & Securities -- General.
Human capital
Labor economics
Productivity accounting
Form Electronic book
ISBN 9780814413357
0814413358
9781621983538
1621983536
6612032693
9786612032691