Overview of the quality movement(s) -- Australian Business Excellence Framework (ABEF) -- ISO 9000 Quality Certification Standards -- Quality Improvement Council (QIP) Standards -- Future issues in use of external quality systems
Summary
"A resource guide for family relationships services. Commissioned by Catholic Welfare Australia, Family Services Australia and Relationships Australia. Funded by the Commonwealth Department of Family and Community Services."
Notes
"20 December 2001"
"A resource guide for family relationships services. Commissioned by Catholic Welfare Australia, Family Services Australia and Relationships Australia. Funded by the Commonwealth Department of Family and Community Services."