Forward; Preface; Acknowledgments; 1 Software Quality Matters; 2 Defining the Software Team; 3 Roles and Quality: Customers; 4 Roles and Quality: Managers; 5 Roles and Quality: Builders; 6 Roles and Quality: Measurers; 7 Roles and Quality: Supporters; 8 The Life Span of a Software System; 9 Start-up for a Software-Development Project; 10 Software-Development Life Cycle; 11 Delivery and Support When Going Live; 12 The Life of a System Postdelivery; About the Author; Index
Summary
Successful software depends not only on technical excellence but on how members of the software team work together. Written in easy to understand language by a leading expert in the field, this ground-breaking volume provides an overview of the team culture required to develop quality software. Reflecting the different views on the nature of software quality, the book helps groups in a software team to communicate more effectively and to overcome the conflict created by their different perceptions of quality. You learn the roles and activities of team members (including customers) throughout t
