Foreword / James Martin -- Foreword / Dan L. Jonson -- 1. Business engineering -- 2. What is business modelling? -- 3. What is object orientation? -- 4. Object-oriented business engineering - an overview -- 5. Architecture -- 6. Reversing the existing business -- 7. Forward business engineering -- 8. An example -- 9. Building the supporting information system -- 10. Managing object-oriented business engineering -- 11. Scaling up to large businesses