| Description |
1 online resource (29 pages) |
| Series |
Maxwell paper ; no. 66 |
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Maxwell paper (Air University (U.S.). Air War College) ; no. 66.
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| Summary |
"As the Air Force matures as a service we must choose a culture for our continued long-term success. The zero-defect approach practiced by the Strategic Air Command (SAC) during the service's infancy offers short-term success, but the resulting culture of fear and reprisal is not conducive to sustained excellence. Conversely, the tolerant approach of Quality Air Force (QAF) adopted during our adolescence provides short-term morale benefits, but its culture of ambivalence lacks the discipline required to achieve Excellence in All We Do. Ultimately, long-term, high performance is possible by adopting a fail-safe approach which paradoxically embraces failure through a mindful approach to building a resilient enterprise. This fail-safe culture occurs when leaders clearly articulate the boundaries of acceptable behavior and enforce them through just rewards and just discipline. It is from inside the security of these clearly-defined boundaries that our fail-safe culture will thrive."--Abstract |
| Analysis |
Psychology, Personnel Management and Labor Relations, Military Forces and Organizations |
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ACCOUNTABILITY, *AIR FORCE, *BEHAVIOR, *CULTURE, *LEADERSHIP, *PERFORMANCE(HUMAN), *STANDARDS, AVIATION ACCIDENTS, FAILURE, FEAR, FRATRICIDE, MORALE, NUCLEAR FORCES(MILITARY), NUCLEAR WEAPONS, POLICIES, PUNISHMENT, STRATEGIC AIR COMMAND, THEORY, TOLERANCE, TOTAL QUALITY MANAGEMENT |
| Notes |
"Oct 2012." |
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At head of title: Air University, Air War College |
| Bibliography |
Includes bibliographical references (pages 24-29) |
| Notes |
Online resource; title from PDF title page (DTIC, viewed on September 16, 2015) |
| Subject |
United States. Air Force
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United States. Air Force. |
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Organizational behavior -- Military aspects -- United States
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Total quality management -- Evaluation
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Corporate culture.
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Leadership.
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Organizational Culture
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Leadership
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Corporate culture.
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Leadership.
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Total quality management -- Evaluation.
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United States.
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| Form |
Electronic book
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| Author |
Air University (U.S.). Air War College, issuing body.
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