| Description |
vii, 247 pages : illustrations ; 24 cm |
| Contents |
Pt. I. The New Assessment Model. 1. The Power of 360[degree] Feedback. 2. 360[degree] Feedback Evolution and Variations. 3. Applications for 360[degree] Feedback -- Pt. II. Implementing 360[degree] Feedback. 4. Designing a 360[degree] Feedback Project. 5. Implementing 360[degree] Feedback. 6. Evaluating the 360[degree] Feedback Process -- Pt. III. User Concerns and Needs. 7. Common Pitfalls and How to Avoid Them. 8. Addressing Criticisms of 360[degree] Feedback. 9. The Promise of 360[degree] Feedback. 10. The Future of 360[degree] Feedback -- Appendix: Sample Competency Assessments for 360[degree] Feedback |
| Summary |
Equally important, these noted authorities show you what not to do when implementing your 360[degree] feedback program. You'll see how other organizations handled pitfalls . . . analyze situations for which this method may not be appropriate . . . and find honest answers (and solutions) to common criticisms of the process |
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As its name suggests, 360[degree] feedback assesses employee performance and development from several points of view: peers, customers, supervisors, and those who work for the employee. As you'll discover from the many examples presented in this book, 360[degree] feedback has many well documented benefits: it gives employees and teams a clear understanding of personal strengths and areas for development; employees view feedback from multiple perspectives as fair, accurate, believable, and motivational; the flexibility of the process makes it meaningful for people at all levels - in union and nonunion environments - with proven success in such disparate fields as health care, law, manufacturing, and military operations; 360[degree] feedback enhances the effectiveness of diversity management, team-based work structures, TQM, and other broad initiatives |
| Notes |
Tables |
| Bibliography |
Includes bibliographical references (pages 229-234) and index |
| Subject |
360-degree feedback (Rating of employees)
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Employees -- Rating of.
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Performance -- Evaluation.
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| Author |
Ewen, Ann J.
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| LC no. |
96006098 |
| ISBN |
0814403263 |
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