| Description |
xvi, 298 pages ; 25 cm |
| Contents |
Voice and silence in organizations: historical review and current conceptualizations / Chad T. Brinsfield, Marissa S. Edwards and Jerald Greenberg -- Voice and silence as observers' reactions to defensive voice: predictions based on communication competence theory / Jennifer Butler Ellis and Linn Van Dyne -- Casual Perceptions and the decision to speak up or pipe down / Paul Harvey, Mark J. Martinko and Scott C. Douglas -- Deciding to speak up or to remain silent following observed wrongdoing: the role of discrete emotions and climate of silence / Marissa S. Edwards, Neal M. Ashkanasy and John Gardner -- Silence and the dynamics of power / Elizabeth Wolfe Morrison and Naomi B. Rothman -- Hear me out: voice and justice / E. Allan Lind and Carol T. Kulik -- Sounds of silence: identifying new motives and behaviors / Robert J. Bies -- Speaking up and speaking out: the leadership dynamics of voice in organizations / Susan J. Ashford, Kathleen M. Sutcliffe and Marlys K. Christianson -- The sound of loyalty: voice or silence? / Subrahmaniam Tangirala and Rangaraj Ramanujam -- Making the decision to speak up or to remain silent: implications for organizational learning / Frances J. Milliken and Nancy Lam -- Ostracism in organizations / Donald E. Lustenberger and Kipling D. Williams |
| Summary |
Part I covers basic concepts and issues that set the stage for the other contributors by giving a historical overview and in the process giving the boundaries of the research and literature covered in this volume. Part II examines the emotions, attributions and decision-making process underlying both the choices to speak up and those to remain silent within the workplace. A model is proposed by Harvey, Martinko and Douglas to demonstrate how attributions and emotions contribute to and influence an employee's decision to engage in whistle-blowing. Other authors examine motives underlying the use of silence or voice, and the presence of social ostracism. Part III moves on to examine key aspects of organizational dynamics and contextual factors that influence both voice and silence. These include cultural characteristics that influence perceived safety, interpersonal fairness, and reduced status differences--Publisher |
| Bibliography |
Includes bibliographical references |
| Subject |
Communication in organizations.
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Employee rights.
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Office management.
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Organisational communication
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Organizational behavior.
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Personnel management.
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Organizational effectiveness.
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Social psychology.
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Whistle blowing.
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Work environment.
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| Author |
Edwards, Marissa S., editor
|
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Greenberg, Jerald, editor
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| LC no. |
2018418528 |
| ISBN |
1848552122 |
|
9781848552128 |
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