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Authors (Last name first) (1-3 of 3)
Dyché, Jill.
1
Book
2002

The CRM handbook : a business guide to customer relationship management


Dyché, Jill.

Boston : Addison Wesley, [2002]

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Location Call no. Vol. Availability
 MELB  658.812 Dyc/Cha  AVAILABLE
2
E-book
2001

The CRM Handbook : a Business Guide to Customer Relationship Management


Dyché, Jill, author
1st edition
Addison-Wesley Professional, 2001

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