1 videodisc (DVD) : sound, color ; 4 3/4 in. + 1 workbook (153 pages : illustrations ; 30 cm)
Contents
"Getting it right at work" is a two part training resource. DVD and Workbook - Customer service. DVD and Workbook - Negotiating and problem solving
Summary
This training resource designed to assist intermediate to advanced English language learners to improve their workplace communication skills. It focuses on internal workplace communication when negotiating leave, negotiating work priorities and problem solving in a meeting
