1. What's a Conflict? -- 2. So What if There's Conflict? -- 3. How to Resolve Any Conflict -- 4. How to Resolve a Conflict Between Others -- 5. How to Resolve a Conflict Between Yourself and Another -- 6. How to Resolve Team Conflict -- 7. How to Mediate All the Time to Prevent Conflicts -- 8. Strategic Management of Organizational Conflict
Summary
Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more
