Introducing Salesforce -- Using the sales cloud -- Using the service cloud -- Using the AppExchange -- Configuring reports and dashboards -- Collaborating -- Configuring security -- Managing your data -- Configuring Workflow
Summary
Step-by-step screen shots show you how to tackle tasks for Salesforce.com. Each task-based spread covers a single technique, sure to help you get up and running on Salesforce.com in no time
