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Book Cover
E-book
Author Cross, John, 1947-

Title The little black book for managers : how to maximize your key management moments of power / John Cross, Rafael Gomez, Kevin Money
Published Hoboken : Capstone, 2013

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Description 1 online resource
Contents Part 1. Your rewarding job -- part 2. It's all about you -- part 3. Your team is what you make it -- part 4. Your talented staff
Summary "A smart, small book for any manager's pocket. In every manager's career there are moments where decisions need to be made in order to achieve success and this smart, nicely packaged little book can be there to help each time. The trick to succeeding in these moments is to identify each of these situations ahead of time and understand how to act and what to do to reduce the chances of failure. That is exactly what The Little Black Book for Managers has done. The authors have listed a whole host of situations most managers face, based on thousands of personal experiences, and have mapped out how to deal with each situation. The book contains specific examples of words and phrases that can be used as well as illustrations and exercises to analyse your current performance. It is short on waffle and high on practical wisdom. It is designed to be dipped in and out of - reached for whenever a situation arises. This is a practical support tool for managers at all levels, from shop-floor supervisor to main board director. The Little Black Book for Managers explains how to deal with scenarios such as; Having a lack of confidence to deal with other people in the way that is needed Times when you have to assert your authority more Allocating critical work. Who to choose? Needing to get extra effort from the team when under pressure Incentivising Delegation Having to deal with under-performers Personality clashes between work colleagues Managing a meeting with senior leaders "-- Provided by publisher
Bibliography Includes bibliographical references and index
Notes Print version record and CIP data provided by publisher
Subject Decision making.
Management.
decision making.
management.
BUSINESS & ECONOMICS -- General.
Decision making.
Management.
Form Electronic book
Author Gomez, Rafael, 1972-
Money, Kevin, 1972-
LC no. 2013029448
ISBN 9781118744192
1118744195
9781118744222
1118744225
1118744233
9781118744239