| Description |
1 online resource |
| Contents |
TITLE PAGE; TABLE OF CONTENTS; LIST OF FIGURES AND TABLES; FOREWORD; ACKNOWLEDGMENTS; INTRODUCTION; KNOWLEDGE IS IMPORTANT; KM'S CHALLENGES; ONE THEORY DOMINATES; A VIEW OF KNOWLEDGE; THE CASE FOR AN APPROACH THAT FOCUSES ON DISCOURSE; CONTENT STRUCTURE; PART ONE; 1 THE NATURE OF KNOWLEDGE; 1.1 KNOWLEDGE: THE MOST PRECIOUS ASSET AND THE GREATEST CHALLENGE; 1.2 WHY AN UNDERSTANDING OF THE NATURE OF KNOWLEDGE IS CRUCIAL; 1.3 WAYS OF DEFINING KNOWLEDGE AND THE RISE OF A SINGLE PERSPECTIVE; 1.4 THE TACIT-EXPLICIT CONUNDRUM; 1.5 FRAMEWORKS OF MEANING; 1.6 A HIERARCHY OF KNOWLEDGE |
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1.7 SUMMARY AND CONCLUSIONS FURTHER READING; 2 THE CONSTITUTION OF KNOWLEDGE MANAGEMENT; 2.1 ADDRESSING SOME KEY QUESTIONS; 2.2 THE ORIGINS OF KNOWLEDGE MANAGEMENT; 2.3 MULTIPLE PERSPECTIVES AND LIMITLESS BOUNDARIES; 2.4 IS IT A PASSING MANAGEMENT FAD?; 2.5 TECHNOLOGY AS A DEFINING "PUSH FACTOR"; 2.6 SHOULD KNOWLEDGE BE MANAGED?; 2.7 SUMMARY AND CONCLUSIONS; FURTHER READING; 3 KEY ISSUES AND DEBATES; 3.1 INTRODUCTION; 3.2 THE COMMODIFICATION AND REIFICATION OF KNOWLEDGE; 3.3 DETERMINING SUCCESS OR FAILURE; 3.4 MEASURING KNOWLEDGE MANAGEMENT OUTCOMES; 3.5 KNOWLEDGE MANAGEMENT AND CULTURE |
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3.6 CREATING NEW KNOWLEDGE 3.7 SHARING KNOWLEDGE; 3.8 SUMMARY AND CONCLUSIONS; FURTHER READING; 4 KNOWLEDGE MANAGEMENT'S THEORIES; 4.1 FINDING SOME NEW DIRECTIONS; 4.2 WHAT CONSTITUTES A THEORY?; 4.3 AN APPROACH TO KNOWLEDGE MANAGEMENT'S THEORIES: A NOVEL TAXONOMY; 4.4 THE PERSONAL VERSUS ORGANIZATIONAL KNOWLEDGE QUESTION; 4.5 THE PERSONAL VERSUS ORGANIZATIONAL KNOWLEDGE ON THE SOCIAL ACTION AXIS; 4.6 REIFICATION OF KNOWLEDGE: ONE PARADIGM DOMINATES; 4.7 ROUNDUP OF SOME OTHER PERSPECTIVES IN THE "KNOWLEDGE AS OBJECT" SPECTRUM; 4.8 THE ISSUES OVER THE INDUCTIONIST FOUNDATION OF THEORY |
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4.9 SUMMARY AND CONCLUSIONS FURTHER READING; 5 SOCIAL CONSTRUCTIONISM AND THE CONSTRUCTIONIST VIEW OF KNOWLEDGE; 5.1 INTRODUCTION; 5.2 SOCIAL CONSTRUCTIONISM AS A WAY OF LOOKING AT THE WORLD; 5.3 SIMPLY EXTENDING EXISTING DIRECTIONS; 5.4 THE SOCIAL CONSTRUCTIONIST VIEW OF KNOWLEDGE; 5.5 THE DEBATE OVER METHOD; 5.6 ON OBJECTIVITY; 5.7 SUMMARY AND CONCLUSIONS; FURTHER READING; 6 DISCOURSE AS THE SITE OF KNOWLEDGE WORK; 6.1 INTRODUCTION AND THE TURN TO TALK; 6.2 INTRODUCING DISCURSIVE PSYCHOLOGY; 6.3 OTHER LEADING PARADIGMS IN DISCOURSE ANALYSIS; 6.4 TOPICS OF STUDY IN DISCOURSE ANALYSIS |
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6.5 SENSE MAKING 6.6 SUMMARY AND CONCLUSIONS; FURTHER READING; 7 THE IMPLICIT FORMULATION OF TACIT KNOWING AND RESOLVING MATTERS OF RELEVANCE; 7.1 INTRODUCTION: QUESTIONS AND CONNECTIONS; 7.2 THE ORIGINS OF THE "TACIT QUESTION"; 7.3 THE VALUES OF TACIT KNOWLEDGE; 7.4 A DISPUTED PHENOMENON; 7.5 KNOWLEDGE MANAGEMENT'S "IMPLICIT FORMULATION" OF TACIT KNOWLEDGE; 7.6 THE IMPLICIT LEARNING PARADIGM; 7.7 COMPARING KNOWLEDGE MANAGEMENT'S PERSPECTIVES ON THE TACIT WITH THE IL FORMULATION; 7.8 PHILOSOPHY, METHODOLOGY, AND INCOMMENSURABILITY; 7.9 SUMMARY AND CONCLUSIONS; FURTHER READING |
| Summary |
This book provides a practical approach to harnessing knowledge in organizations. Its focus is on knowledge sharing, tacit knowing, and a view of knowledge as an accomplishment in social interaction. The aim of this book is to explore and show how the phenomena of trust, risk and identity, as contexts constructed by speakers themselves, influence and mediate knowledge sharing in organizational encounters. The research particularly reveals how tacit knowledge (knowing), affects the scope and directions of everyday conversation. The first part of the book presents a comprehensive critical appraisal and analysis of the field of organizational knowledge management, followed by an introduction to the theory and methodology of discourse analysis, and a view of tacit knowing drawn from studies in implicit learning. The second part reports the detailed analysis and findings of original field research, investigating how participants in regular organizational meetings, including a discussion forum, manage the business of sharing knowledge. From the perspective of the research methodology, drawing on Discursive Psychology, knowledge is approached as an accomplishment in social interaction, with talk and text shown to be constructive, functional and action-oriented |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Print version record and CIP data provided by publisher |
| Subject |
Knowledge management.
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Discourse analysis
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BUSINESS & ECONOMICS -- Industrial Management.
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BUSINESS & ECONOMICS -- Management.
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BUSINESS & ECONOMICS -- Management Science.
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BUSINESS & ECONOMICS -- Organizational Behavior.
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Discourse analysis
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Knowledge management
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| Form |
Electronic book
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| LC no. |
2015022394 |
| ISBN |
9781118982778 |
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1118982770 |
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9781119079514 |
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1119079519 |
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1118931858 |
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9781118931851 |
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