| Description |
xv, 293 pages : illustrations ; 24 cm |
| Contents |
Ch. 1. Why Are You Losing the Battle with Global Competition? -- Ch. 2. Defining the New Philosophy: Resource Management -- Ch. 3. The Primary Functions and the Organization's Performance Measurement System Model -- Ch. 4. Linking the Primary Functions Through Performance Measurement Systems -- Ch. 5. The Process of Continuous Improvement for World-Class Organizations -- Ch. 6. Actions to Achieve Bottom-Line Results -- Ch. 7. Illustrations of Integrative Performance Measurement Systems -- Ch. 8. Reliance Electric Industrial Controls Division -- Ch. 9. Yamaha Motor Manufacturing Corporation of America -- Ch. 10. Northern Telecom, Inc. Transmission Access Division -- Ch. 11. Clark Equipment Company Clark Material Handling Business Unit -- Ch. 12. The Trane Corporation Self-Contained Systems Business Unit -- Ch. 13. The Colgate-Palmolive Company Hill's Pet Products Division |
| Summary |
Reengineering Performance Measurement demonstrates how it is possible to integrate business functions and meet organizational goals by creating cross-functional performance measures for cost, quality, lead time, and delivery. Six thorough case studies of practices at Yamaha, Northern Telecom, Colgate-Palmolive, and others are featured. Each case study illustrates top performance measurement systems at work and provides sound guidance for effectively designing or reforming your own system. Manufacturing executives and departmental managers can minimize conflict and wasted resources once they understand the relationship among organizational strategy, actions, and measurements. Reengineering Performance Measurement shows you how to use performance measurement systems to link business activities to company goals and, in turn, create a seamless, highly effective business unit |
| Bibliography |
Includes bibliographical references (pages 279-284) and index |
| Subject |
Industrial efficiency.
|
|
Production management.
|
|
Reengineering (Management)
|
| Author |
Cox, James F.
|
| LC no. |
93030788 |
| ISBN |
1556239165 |
|
