Description |
1 online resource (xxxi, 374 pages) : illustrations |
Contents |
Sect. 1. Institutional and Special Project Case Studies -- 1. Past, Present and Future Role of the University of the West Indies in Tourism and Hospitality Education in the Caribbean / Kenneth O. Hall and Chandana Jayawardena -- 2. Past, Present and Future Role of the University of Technology in Tourism and Hospitality Education in Jamaica / Rae Davis and Ava Sewell -- 3. Challenges in Implementing Tourism and Hospitality Joint Degrees: The Case of the University of the West Indies and the University of Technology, Jamaica / Chandana Jayawardena and Marcia Taylor-Cooke -- 4. Developing, Managing and Sustaining the First Tourism and Hospitality Management Master's Degree in the Caribbean / Chandana Jayawardena -- 5. Planning a National Tourism Human Resource Development Project: A Case from Jamaica / J. Anthony Hall and Ayanna Young -- 6. Environmental Management: A New Dimension to Tourism Training / Hugh Cresser -- 7. Training to Gain ISO 9002 Certification: A Hotel Case Study from the Caribbean / Chandana Jayawardena and Maxine Campbell -- 8. Future Human Resource Development Needs of the Caribbean Tourism Industry / Kwame R. Charles -- Sect. 2. Country Case Studies -- 9. A Case Study on Tourism Education in the Bahamas / Sophia A. Rolle -- 10. The Role of Training in Ecotourism for Belize / Sharret Yearwood -- 11. Tourism Education and Training in the Commonwealth of Dominica: Past, Present and Future / Susan M. Carter -- 12. Reshaping Hospitality Education in the Dominican Republic / Guillermo J. Graglia -- 13. Past, Present and Future Role of Institutions Offering Hospitality Education in Grenada / Naline Ramdeen-Joseph -- 14. Past, Present and Future Role of Education in the Tourism and Hospitality Industry in Guyana / Donald Sinclair -- 15. The Organization of Tourism and Hospitality Education and Training in Trinidad and Tobago / Michelle McLeod -- 16. Tourism Education and Training in the Turks and Caicos Islands / John M. Skippings, Ralph L. Higgs and Lindsey Musgrove -- Sect. 3. Present and Future Challenges -- 17. Customer Relations Training in the Context of Caribbean Tourism and Hospitality Business / Allison Atkinson -- 18. From McDonaldization to Customization: Training the Front Line Service Worker in the New Era / Anne P. Crick -- 19. Challenges in Training Employees of Small Hotels in the Caribbean / May Hinds -- 20. Sustainable Tourism: The Agenda for Tourism Professionals in the Caribbean / Anthony Clayton -- 21. Sustainable Tourism Development in the Caribbean: The Role of Education / Godfrey A. Pratt -- 22. Challenges of Academic Research in Caribbean Tourism / Ian Boxill -- 23. Past, Present and Future of Tourism and Hospitality Education in the West Indies / Ainsley O'Reilly -- 24. A Seamless Education and Training System for Caribbean Tourism Human Resource Development / Carolyn Hayle |
Notes |
"For The Hotel and Catering International Management Association (HCIMA) - Jamaica Group and The Council of Carribean Hospitality Schools (CHOCHS)." |
Bibliography |
Includes bibliographical references |
Notes |
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212 MiAaHDL |
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Print version record |
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digitized 2020. HathiTrust Digital Library committed to preserve pda MiAaHDL |
Subject |
Tourism -- Study and teaching (Higher) -- Caribbean Area
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Hospitality industry -- Study and teaching (Higher) -- Caribbean Area
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Hotel management -- Study and teaching (Higher) -- Caribbean Area
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BUSINESS & ECONOMICS -- Industries -- Hospitality, Travel & Tourism.
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Hospitality industry -- Study and teaching (Higher)
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Hotel management -- Study and teaching (Higher)
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Tourism -- Study and teaching (Higher)
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Caribbean Area
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Form |
Electronic book
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Author |
Jayawardena, Chandana.
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Hotel & Catering International Management Association.
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Council of Carribean Hospitality Schools
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ISBN |
9781435627901 |
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1435627903 |
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