Title Management : theory and practice / Kris Cole

Edition Edition 3 Published Frenchs Forest, NSW : Pearson Education Australia, 2005 Frenchs Forest, N.S.W. : Pearson/Prentice Hall, [2005] ©2005

Copies

Location	Call no.	Vol.	Availability
WATERFT BUSINESS	658.302 Col/Mta 2005		AVAILABLE
MELB	658.302 Col/Mta 2005		AVAILABLE

Description x, 878 pages : illustrations ; 25 cm regular print Contents Part 1: Managing yourself -- 1. The manager's work environment -- 2. The communication foundation -- 3. Leading by example - personal skills for managers -- 4. Managing effective working relationships -- 5. Leading and attending meetings -- 6. Managing personal work priorities -- Part 2: Managing others -- 7. Providing leadership -- 8. Motivating others -- 9. Leading work teams -- 10. Assigning work and delegating duties -- 11. Promoting peak performance -- 12. Reviewing performance -- Part 3: Managing operations -- 13. Developing, managing and monitoring operational plans -- 14. Managing for ever-improving quality and customer service -- 15. Introducing and managing change -- 16. Solving problems and making decisions -- Part 4: Workplace practice -- 17. Ensuring a safe and healthy workforce -- 18. Managing a diverse workforce -- 19. Managing human resources -- 20. Recruiting, selecting and inducting employees -- 21. Developing teams and individuals -- 22. Contributing to a workplace learning environment -- 23. Workplace relations Summary This third edition has been extensively revised to address up-to-the- minute management thinking. Gives readers the practical information and theoretical grounding they need to thrive as a modern manager Analysis Management techniques Personnel management Occupational health and safety Management skills & techniques Management (Australia) Notes Includes index Previous ed.: Supervision : the theory and practice of first-line management. 2001 [i.e. 2000] Bibliography Includes bibliographic references (pages 858-860) and index Audience For TAFE business students Subject GnuPG Teams in the workplace. Data encryption (Computer science) Cryptography. Organisational development Leadership. Executives. Management. Personnel management. Supervision of employees. Communication. Leadership. Interpersonal Relations. Organization and Administration. Personnel Management. Decision Making, Organizational. Personnel Management. Communication. Decision Making, Organizational. Interpersonal Relations. Leadership. Organization and Administration. Author Cole, Kris., the theory and practice of first-line management. Supervision LC no. 00002626 ISBN 9781741032413 1741032415 (paperback)

Other Titles Supervision : the theory and practice of first-line management

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