| Description |
xiii,207 pages ; 24 cm |
| Series |
A Gower management workbook |
|
Gower management workbooks |
|
Gower management workbooks.
|
| Contents |
Unit 1. What to Do When Someone Leaves -- Unit 2. Three Steps to Effective Recruitment -- Unit 3. The 'Dos and Don'ts' of Selecting Staff -- Unit 4. Interviewing Skills -- Unit 5. Find Out About Your People -- Unit 6. Identifying Training and Development Needs -- Unit 7. Providing Informal Training Events -- Unit 8. Evaluating the Effectiveness of Training -- Unit 9. Problems and Solutions -- Unit 10. The Four Steps to Effective Discipline -- Unit 11. How to Handle a Breach |
| Summary |
"This Workbook opens with a situation that all managers face on a number of occasions: a key member of staff is leaving. The authors then provide a mix of theory and practice, case studies and exercises that will help any manager to learn from the loss of a staff member, recruit a replacement and ensure that, from one, they are managed and developed to become a highly efficient team member."--BOOK JACKET |
| Subject |
Interpersonal communication.
|
|
Personnel management.
|
|
Supervision of employees.
|
| Author |
Churchouse, Chris.
|
| LC no. |
98003178 |
| ISBN |
056608015X (paperback) |
|
