| Description |
1 online resource (305 p.) |
| Contents |
Cover -- Half Title -- Title -- Copyright -- Contents -- 1 An Overview of the Logistics System -- The Scope of Logistics -- The Economic Impact of Logistics -- The Increased Importance of Logistics -- Advances in Retailing -- Technological Advances -- Changes in Consumer Behavior -- A Reduction in Economic Regulation -- The Systems and Total Cost Approaches to Logistics -- Relationships Within the Organization -- Finance -- Production -- Marketing -- Product Decisions -- Pricing Decisions -- Place Decisions -- Promotional Decisions -- The Need for Systems Logistics -- Visibility -- Summary |
|
Chapter 1 Concept Questions -- 2 Logistics System Information Technology -- Information and Logistics Systems Topologies -- The Different Types of Information Management Systems -- Office Support Systems -- Transactional Processing Systems -- Management Information Systems -- Communications Systems -- Decision Support Systems (DSS) -- Enterprise Information Management Systems -- Information Management System Challenges -- Summary -- Chapter 2 Concept Questions -- Discussion Questions -- 3 The Measures of Supply Chain and Logistics System Support |
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Measuring Supply Chain and Logistics System Performance -- Evolution of Metrics -- Supply Chain and Logistics System Data Analytics -- Supply Chain and Logistics System Measures of Effectiveness (MOEs) -- Measurements and Metrics -- Procurement and Material Flow Measures and Metrics -- Transportation, Packaging, and Handling Measures and Metrics -- Warehouse and Distribution Center Measures and Metrics -- Summary -- Chapter 3 Concept Questions -- Discussion Questions -- 4 Demand Management, Order Management, and Customer Service -- Demand Planning and Management -- Some Forecasting Realities |
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Demand Forecasting Techniques and Models -- Demand Forecasting Challenges -- Order Management -- Customer Service -- Customer Profitability Analysis -- Service Failure and Service Recovery -- Summary -- Chapter 4 Concept Questions -- Discussion Questions -- 5 Supply Chain and Logistics Systems Efficiency and Effectiveness: Organizational and Managerial Design Impact -- Supply Chain and Logistics Systems Structures -- Organization Design for the Supply Chain and Logistics System -- Managerial Issues in Supply Chain and Logistics System Organizations -- Managing and Measuring Productivity |
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Non-financial Measures -- Managing and Measuring Quality -- Managing and Measuring Risk and Security -- Managing and Measuring Sustainability -- Summary -- Chapter 5 Concept Questions -- Discussion Questions -- 6 Inventory Planning and Control -- Inventory Planning and Control -- Inventory Types and Classifications -- Inventory Types -- Inventory Classifications -- Inventory Costs -- Minimizing Total Inventory Cost -- Economic Order Quantity (EOQ) Model -- EOQ Basic Calculation -- When to Order -- Managing Inventory -- Inventory Accuracy and Control -- Vendor-Managed Inventory -- Summary |
| Notes |
Description based upon print version of record |
|
Chapter 6 Concept Questions |
| Form |
Electronic book
|
| Author |
Cheatham, Angela L
|
| ISBN |
9781000595390 |
|
1000595390 |
|
