Limit search to available items
Book Cover
E-book

Title Client psychology / Charles Chaffin, editor
Published Hoboken, New Jersey : John Wiley & Sons, Inc., [2018]
Online access available from:
Wiley Online Books    View Resource Record  

Copies

Description 1 online resource
Series CFP Board Center for Financial Planning series
Contents About the contributors -- Introduction / Charles R. Chaffin, Ed. D, CFP Board Center for Financial Planning -- Client psychology -- Behavioral finance -- Behavioral finance -- Heuristics and biases -- Prospect theory -- The role of mental accounting in household spending and investing decisions -- Intentional choice architecture -- Cognition, distraction and the financial planning client -- Personality and financial behavior -- Risk literacy -- Automated decision aids : understanding disuse and designing for trust, with implications for -- Marriage and family therapy, financial therapy, & client psychology -- Client diversity : understanding and leveraging difference to enhance financial planning practice -- Client psychology : the older client -- Financial psychology -- Money disorders and other problematic financial behaviors -- Situation awareness in financial planning : research and application -- Final thoughts -- Index
Summary A Client-Centered approach to Financial Planning Practice built by Research for Practitioners The second in the CFP Board Center for Financial Planning Series, Client Psychology explores the biases, behaviors, and perceptions that impact client decision-making and overall financial well-being. This book, written for practitioners, researchers, and educators, outlines the theory behind many of these areas while also explicitly stating how these related areas directly impact financial planning practice. Additionally, some chapters build an argument based solely upon theory while others will have exclusively practical applications.-Defines an entirely new area of focus within financial planning practice and research: Client Psychology -Serves as the essential reference for financial planners on client psychology -Builds upon and expands the body of knowledge for financial planning -Provides insight regarding the factors that impact client financial decision-making from a multidisciplinary approach If you're a CFP professional, researcher, financial advisor, or student pursuing a career in financial planning or financial services, this book deserves a prominent spot on your professional bookshelf
Bibliography Includes bibliographical references and index
Notes Online resource; title from digital title page (viewed on March 14, 2018)
Subject Financial planning industry -- Customer services
Financial planning -- Psychological aspects
BUSINESS & ECONOMICS -- Finance.
Form Electronic book
Author Chaffin, Charles R., editor
LC no. 2018005451
ISBN 9781119440901
1119440904
9781119440895
1119440890
9781119440918
1119440912