Description |
1 online resource : illustrations |
Series |
SAGE Business Cases |
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SAGE Business Cases
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Summary |
Challenged to address increased demand for behavioral healthcare services arising from fighting the longest wars in the history of the United States, the U.S. Army designed and implemented a standardized care delivery system across its network of clinics, hospitals and medical centers. We describe how this transformation unfolded between 2010 to 2015 at system and local levels, drawing on extensive field research and administrative data. Although Army policy specified an integrated system of care built around standard care teams, change implementation unfolded differently at each local post. This multi-level case presents an opportunity to apply the "Three Lenses" framework of organizational analysis, which considers organizations from "strategic design", "political", and "cultural" perspectives. Policymakers focused on strategic design, but successful implementation depended on also managing political and cultural issues. Applying the Three Lenses provides useful insights about top-down standardization, bottom-up innovation, authority and leadership, and resource allocation |
Notes |
Originally Published InSrinivasan, J., DiBenigno, J., & Carroll, J. S. (2017). Transformation of the US Army behavioral health system of care: An organizational analysis using the "three lenses". Journal of Organizational Behavior Education, 10(1), 5-28. JOBE10-CS1 |
Bibliography |
Includes bibliographical references and index |
Notes |
Description based on XML content |
Subject |
United States. Army -- Medical care -- Case studies
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SUBJECT |
United States. Army fast |
Subject |
Soldiers -- Mental health services -- United States -- Case studies
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Armed Forces -- Medical care
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United States
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Genre/Form |
Case studies
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Case studies.
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Études de cas.
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Form |
Electronic book
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Author |
DiBenigno, Julia Marie, author
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Carroll, John S., active 2017, author
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ISBN |
9781529708059 |
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1529708052 |
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