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Title The engaged caregiver : how to build a performance-driven workforce to reduce burnout & transform care / edited by Joseph Cabral, Thomas H. Lee, MD, Martin Wright
Published New York, New York : McGraw-Hill, [2020]

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Description 1 online resource
Contents Forward / Thomas H. Lee, MD, MSc -- Acknowledgements -- Introduction / Martin Wright -- 1. The critical importance of strategic talent management / Joseph Cabral, MS, and Matt Turner, MA -- 2. Engaging people through inclusion / Ingrid summers, MHS -- 3. defining and delivering a comprehensive engagement strategy / Shannon Vincent and Lynn Ehrmantraut -- 4. Strengthening transformational leadership / Eric W. Heckerson, EdD, RN, FACHE, and brad Pollins, MS, SPHR -- 5. Measures, metrics, and key drivers / Kristopher H. Morgan, PhD, and Stephanie B. Weimer, MA -- 6. Building data plans to drive improvement / David Shinsel -- 7. Nursing engagement / Christina Dempsey, DNP, MSN, CNOR, CENP, FAAN, and Mary Jo Assi, DNP, RN, NEA-BC, FAAN -- 8. Bolster physician engagement and resilience / Chrissy Daniels, MS, and Matt Turner, MA -- 9. Contextualizing resilience / Deirdre E. mylod. PhD, and Thomas H. Lee, MD, MSc -- 10. The virtuous cycle / craig Clapper, PE, CMQ/OE, and Steve Kreiser, CDR (USN Ret.), MBA -- 11. Transforming experience / Rachel Biblow and Martin Wright -- Notes -- Index
Summary "From the top experts on healthcare workforce engagement comes the vital road map to reduce the alarmingly high-and fast-growing-rate of staff burnout and to transform care. More than half of U.S. physicians and 40 percent of nurses experience one or more symptoms of burnout. This crisis poses a serious threat to our health systems, impacting not only the well-being of the caregiving workforce but also that of patients. Written by a team of thought leaders with deep expertise in healthcare workforce engagement and cultural development, The Engaged Caregiver offers a detailed guide for leaders, managers, and front-line providers to identify, diagnose, measure, and develop strategies to address and overcome caregiver burnout. It's an actionable plan for developing and building a resilient culture that empowers caregivers and gives them the support they need to fulfill the patient promise with every care experience, every day"-- Provided by publisher
Bibliography Includes bibliographical references and index
Notes Description based on print version record and CIP data provided by publisher
Subject Medical personnel -- Job stress.
Medical personnel -- Personnel management
Caregivers -- Job stress
Burn out (Psychology)
Physicians -- psychology
Nurses -- psychology
Physicians -- organization & administration
Nurses -- organization & administration
Burnout, Professional
BUSINESS & ECONOMICS / Industries / Pharmaceutical & Biotechnology.
BUSINESS & ECONOMICS / Workplace Culture.
BUSINESS & ECONOMICS / Management.
BUSINESS & ECONOMICS / Leadership.
BUSINESS & ECONOMICS / Customer Relations.
MEDICAL / Administration.
MEDICAL / Caregiving.
MEDICAL / Education & Training.
MEDICAL / Health Care Delivery.
MEDICAL / Hospital Administration & Care.
MEDICAL / Physician & Patient.
Burn out (Psychology)
Caregivers -- Job stress.
Medical personnel -- Job stress.
Form Electronic book
Author Cabral, Joseph, editor
Lee, Thomas H., editor
Wright, Martin, editor
LC no. 2019034935
ISBN 9781260461305
1260461300