Title User friendly TQM : how does the University achieve this in the non-academic service areas / illian Burgess, Peter Lane, Glenda Morgan, David Sainter

Published Geelong, Vic. : Deakin University Staff Development Unit, 1993

Copies

Location	Call no.	Vol.	Availability
ADPML SPDU	658.4092 Lft/Uft		LIB USE ONLY

Description 28 leaves + appendices : ill. ; 30 cm Series Leadership for the 90s project Notes "September 1993" Bibliography Bibliography: leaf 28 Author Burgess, Gillian Lane, Peter Morgan, Glenda Sainter, David

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