Title Centrelink's customer charter - follow-up audit

Published Canberra : Australian National Audit Office, 2007

Online access available from: Publisher Website    View Resource Record

Copies

Description 87 pages ; 25 cm Series The Auditor-General audit report, 1036-7632 ; no. 33 2006-07 Performance audit / Australian National Audit Office Australian National Audit Office. Performance audit Audit report (Australian National Audit Office) ; 2006-2007, no.33 Audit report (Australian National Audit Office) ; 2006-2007, no. 33 Summary The objective of this follow-up audit was to review Centrelink's progress in implementing the findings and recommendation relating to Centrelink's Customer Charter from Audit Report No.32 2004-05 Notes "Audit team: Natalie Whiteley, Kerri Bradford, Corinne Horton, Fran Holbert"--p.4 Bibliography Includes bibliographical references Subject Australia. Centrelink -- Auditing. Australia. Centrelink -- Customer services. Customer services -- Australia -- Auditing. SUBJECT Australia http://id.loc.gov/authorities/names/n79021326 -- Officials and employees http://id.loc.gov/authorities/subjects/sh00005024 -- In-service training. http://id.loc.gov/authorities/subjects/sh2002005442 Form Electronic book Author Whiteley, Natalie Bradford, Kerri Horton, Corinne Holbert, Fran Australian National Audit Office. ISBN 0642809526

  Permalink