Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Editorial; Can lean save lives?; Can Six Sigma be the "cure" for our "ailing" NHS?; Health service improvement through diagnostic waiting list management; Should doctors stop taking the generic history?; News and views; Recent publications
Summary
This e-book is dedicated to contributions that discuss Lean and other related Quality Programs as they seek help to reduce or eliminate waste specifically in health delivery systems. Lean, in the healthcare setting, is a means of helping patients receive faster and more efficient treatment. The articles in this e-book suggest that lean initiatives hold great promise for changing the culture of health care organizations and the improved delivery of health care services to their clients
